{"id":20729,"date":"2025-03-27T09:00:42","date_gmt":"2025-03-27T08:00:42","guid":{"rendered":"https:\/\/www.nextbike.net\/?page_id=20729"},"modified":"2025-03-27T11:57:48","modified_gmt":"2025-03-27T10:57:48","slug":"questions-app-launch","status":"publish","type":"page","link":"https:\/\/www.nextbike.net\/en\/questions-app-launch\/","title":{"rendered":"Q&A v5 App Launch"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”50″ bottom_padding=”50″ text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”left” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”.vc_custom_1740129941727{padding-top: 20px !important;padding-bottom: 20px !important;}” text_direction=”default”]\n

Everything you need to know about our latest app update!<\/strong><\/span><\/h2>\n

Do you have questions about the new nextbike app update, how to get it, and what changes it entails? No problem! Here you can find all the important information about the update – from new functions and improvements to general changes.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”20769″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”25″ bottom_padding=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”closed”][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”When will the new app update be available?”][vc_column_text css=”” text_direction=”default”]The app update will be made available in a gradual rollout. This means that initially, only a certain percentage of users will have access to the update from the 2nd of April. The percentage will be gradually increased over the course of the week between the 2nd and the 6th of April 2025 until all users have access to the new version.[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Do I have to reinstall the app to get the update?”][vc_column_text css=”” text_direction=”default”]No, you do not need to reinstall the app. The update will be downloaded automatically via the App Store\/Google Play Store if you have set up automatic updates. If you are not using automatic updates, you must confirm the update in the App Store\/Google Play Store. You will remain logged in. <\/span>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Where can I update the app?”][vc_column_text css=”” text_direction=”default”]For Android:<\/strong><\/p>\n

    \n
  1. Open the Google Play Store on your Android device.<\/span><\/li>\n
  2. Tap on the menu symbol (three horizontal lines) in the top left-hand corner.<\/span><\/li>\n
  3. Select ‘My apps and games’.<\/span><\/li>\n
  4. Here you will see a list of apps for which updates are available. Tap on ‘Update all’ or search for the desired app and tap on ‘Update’. <\/span><\/li>\n<\/ol>\n

    For iPhone:<\/strong><\/p>\n

      \n
    1. Open the App Store on your iPhone.<\/li>\n
    2. Tap on your profile picture at the top right.<\/span><\/li>\n
    3. Scroll down to see a list of available updates.<\/span><\/li>\n
    4. Tap on \u2018Update all\u2019 to update all apps or tap on \u2018Update\u2019 next to the desired app.<\/span><\/li>\n<\/ol>\n

      The update will then be downloaded and installed automatically.<\/span><\/p>\n

      Alternatively, you can also go directly to the app pages in the app stores and click on \u2018Update\u2019 when an update is available.<\/span><\/p>\n

      \"\"<\/a>\"\"<\/a>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”What happens if I don’t install the update?”][vc_column_text css=”” text_direction=”default”]Version 4 of the nextbike app can still be used, but only with limited support. App version 4 will be switched off in the medium term. We therefore recommend installing the update as soon as possible in order to benefit from the new functions and improvements. <\/span>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Will it cost me anything to update?”][vc_column_text css=”” text_direction=”default”]The update is free of charge<\/strong><\/span>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”What is new?”][vc_column_text css=”” text_direction=”default”]We have implemented the following improvements with this update:<\/span><\/p>\n