How to rent a bike

To rent a bike, please call the hotline number you will find on the bike. A computer voice will ask you for the number of the bike you want to rent. After entering this number into your mobile phone you will get the code to open the combination lock on the bike.

Please make sure that the calling-number-transmission on your phone is activated.

How to return the bike

The bikes have to be returned to an official location. Block one wheel with the lock and shift the numbers. After that call the hotline again and inform us about the return location.

Official Locations of the bike sharing system

Our bike sharing system is a one-way rental system. That means you can return your bike on all official locations. If you return the bike to non-official locations we will have to charge you a service fee.

Registration

Before you can rent a bike, you have to register your personal data (name. address, mobile phone number) once. At your future rentals, our system will identify you with your phone number. After your registration, you can use our system in all cities and countries. On one customer account, you can rent up to four bikes at the same time.

Payment

You can pay by credit card or per direct debit. In case of credit card payment, you can use the bike rental system immediately. When you pay by direct debit, the activation of your account will take up to three days. For the verification of your bank data you have to transfer 1 €.  This amount will be credited directly to your member account. You can register by phone or online.

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Hotline: +493069205046, info@nextbike.de, www.nextbike.de
Geschäftsführer (v.i.S.d.P.) Ralf Kalupner, Registergericht: Amtsgericht Leipzig, HRB21178